Zoom Assistance

Please review the information below for assistance with using Zoom for orientation, summer start, and related programming. Note: Some links contained in the information below will redirect you to the external Zoom Help Center website and are not affiliated with NC State.

If you are new to Zoom, review how to join a meeting. Consider downloading the Zoom app from the Zoom Download Center and installing it on your computer or mobile device before joining a Zoom meeting. Otherwise, you will be prompted to download and install Zoom when you click the “Join” link.

You can also join a test meeting to familiarize yourself with Zoom.

Addressing Technology Concerns

New Student Programs recognizes that students or family members may have questions or concerns about participating in an online programs, having to do with issues such as internet connectivity or device availability. Our staff is committed to helping students and family members address these concerns and participate in our programs. If you believe you may have technological challenges that may affect your participation, please complete our Orientation Technology Concerns Form to help us learn more about your concerns. 

If you have questions that were not answered on this page, please contact New Student Programs at new-students@ncsu.edu or 919.515.1234 for assistance.